FAQ Have questions about your new i Home product? Whether it’s about a recent purchase or a product you’re considering, we’re happy to help answer any questions you may have about our products. Please click on any of the questions below to see some immediate answers that may be helpful. If not, please feel free to email us at support@ihomecases.com. Oops - my product is broken or does not work. Can I get it replaced? Do you offer a warranty? First off: sorry about that. If you purchased a product from an authorized reseller WITH an electronic component (i.e. charger, cable) it has a one year warranty. If you purchased a product WITHOUT an electrical component (i.e. case, sleeve, bag) it has a limited lifetime warranty. Please note the warranty only covers defects. To get your warranty replacement, follow the simple steps below: Ship or mail us the product along with a copy of your receipt to establish proof of purchase. No need to send back the packaging—that’s yours to keep. Also be sure to include your return mailing address, email address and phone number. Using a traceable means, ship or mail the claim to: i Home Products/ Warranty Replacements 1412 Broadway, 7th FLOOR New York, NY 10018 Including all of the information specified above in your package will help ensure prompt processing of your claim. You’ll need to take care of the shipping costs for sending back your product. You are responsible for any customs fees, including, but not limited to: taxes, duties and brokerage. i Home will pay the Fed Ex costs for shipping your replacement. We recommend you ship by a traceable method as i Home can’t be held responsible for lost or missing packages. i Home is not liable for products that are damaged or lost in transit to i Home. Once i Home receives your warranty claim, we will evaluate it (typically within 7-10 business days of receipt) to determine whether the returned.
The i Pad’s touchscreen keyboard isn’t bad, its actually pretty good for a touchkeyboard. However there can be times where you may need to do some major emailing or even document writing and need a keyboard. This recipe will show you how to pair any bluetooth keyboard with the i Pad. You don’t just need to use the Apple one, any bluetooth keyboard will work! 1. Go to Settings - General 2. Tap on Bluetooth, if its Off, tap on it to turn it On. 3. Now put your bluetooth keyboard in pairing mode; usually a dedicated button or by holding the power button down for 5 secs. 4. Once you do this, your keyboard will show up under Devices and say Not Paired. 5. Tap on it, You will be prompted with a message to type a series of numbers on the bluetooth keyboard and then press Enter on the keyboard. 6. The keyboard should up under Devices and say Connected. Tips: – If your keyboard has a volume controls and media player controls (ie play, next, pause, prev, volume, mute they will all map in the system and work in i Pod and Videos and control the system volume. These will also work when your in an app with the music in the background (ie Safari, Pages, Mail, Calendar, any of the native apps) – The Internet Home button on some keyboards will act like the Home button. My Dell BT Keyboard w/media/internet controls works like this. To Unpair: Go to Settings - General - Bluetooth, Tap on the arrow on your keyboard in the list. Tap on Forget this Device.
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